Privacy Policy

1. Who We Are

Living Well Men Hub is an online wellbeing platform providing educational information, AI-powered wellbeing tools, digital products and membership services to support men’s health and wellbeing.

2. Information We Collect

We may collect:

• Name and email address when you subscribe or contact us.
• Information you voluntarily provide when using our wellbeing tools.
• Payment information (processed securely by third-party payment providers).
• Website usage data such as pages visited, browser type, cookies and analytics.
• Information submitted when completing quizzes, assessments or wellbeing checklists.

3. How We Use Your Information

We use your information to:

• Provide personalised wellbeing resources.
• Deliver digital products and memberships.
• Improve our services.
• Respond to customer enquiries.
• Send updates, newsletters and wellbeing resources where you have consented.
• Prevent fraud and maintain website security.

4. AI Wellbeing Tools

Our AI coaches generate responses based solely on the information you choose to provide.

Information entered into AI tools is used only to generate your personalised responses and should not be considered a medical record.

Please avoid entering confidential or highly sensitive personal information unless you are comfortable doing so.

5. Cookies

We use cookies to:

• Improve website performance.
• Analyse visitor behaviour.
• Remember preferences.
• Improve user experience.

You can disable cookies within your browser settings.

6. Third-Party Services

We may use trusted third-party providers including:

• Payment processors
• Email marketing platforms
• Website analytics providers
• AI technology providers

These providers process information in accordance with their own privacy policies.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information.

No online service can guarantee absolute security.

8. Your Rights

Depending upon your location, you may have the right to:

• Access your personal data.
• Correct inaccurate information.
• Request deletion of your data.
• Withdraw consent.
• Object to processing.
• Request data portability.

9. Children’s Privacy

Living Well Men Hub is intended for adults aged 18 years and over.

10. Contact

If you have any questions about this Privacy Policy, please contact us using the contact details provided on the website.